Hazel and Beau’s Story
- Two Shih Tzus
- Family reimbursed ≈ $16,000 for ER bill
- Mom “incredibly relieved” they had insurance
MetLife Pet Insurance Reviews From Pet Parents
Our goal is to be there for you and your pets when you need us most. So we’re always excited when pet parents share why they think MetLife Pet is the best pet insurance for their families.
In addition to being called the “best pet insurance for multiple pets” by SFGate, we’ve received hundreds of positive reviews on sites like Pet Insurance Review.
MetLife Pet helps us plan for the unexpected
We have two golden doodles and one has had a few emergencies — MetLife Pet covered it all. I love the coverage, claims are done in a timely manner and the customer service is the BEST.
– Maryann, petinsurancereview.com, 10/02/2024
MetLife Pet is top notch
I work in the veterinary field where I’m exposed to many pet insurance companies that our clients have enrolled in. MetLife Pet is stellar in all areas — especially in their phone presence. Last year, we rescued a 5 month old puppy. Nine days later, he chewed up a wooden hair brush, a pen, a box of tissues and part of a book… he had to have full surgery. MetLife Pet didn’t question any of the process and reimbursed us the 90% that we had enrolled in. We highly recommend Metlife Pet and are customers forever!
Renee, petinsurancereview.com, 09/10/2023
Affordable & comprehensive coverage
MetLife Pet is the best! I’m so happy with how affordable and comprehensive this pet insurance is. It’s easy to contact customer service, and the customer service representatives are super helpful and courteous!
Rachel, petinsurancereview.com, 07/03/2023
Reliable coverage, even for major procedures
I have nothing but great things to say about MetLife Pet Insurance. I have 6 dogs all insured with MetLife Pet. It's easy to submit claims and they pay quickly — even when the claim is large (like TPLO surgery). To date, all claims have been approved. I couldn't be happier with MetLife Pet — I only wish I signed up years ago.
Ann, petinsurancereview.com, 04/03/2023
The best decision after trying other insurers
I tried several companies…before discovering MetLife Pet. It was the best decision I’ve made. There’s never a problem submitting a claim directly from the vet's office, and issuing me a copy. MetLife Pet is a no-nonsense company and the very best to work with…
Velia, petinsurancereview.com, 02/17/2023
Reviews
Thankful for MetLife Pet
I don't know what I would’ve done without our MetLife Pet Insurance plan. Our dog needed surgeries and therapy that would’ve put us under financial stress. MetLife Pet has been wonderful through our entire ordeal. The claims process was simple and they never gave us any hassle. The reimbursement was quick and easy. I tell everyone at work about this amazing benefit!
Dawn, petinsurancereview.com, 10/22/2024
Complete coverage for my pets
MetLife pet insurance has been outstanding for our furry friends. The coverage is comprehensive and the reimbursement has been fair and equitable. Both the website and mobile app are easy to use when submitting claims, and customer service was extremely courteous and helpful when I called for help. Resolving claims typically takes between two and three weeks, which I feel is acceptable. Their explanation of benefits is thorough and easy to read. We’ve been very satisfied for the two plus years so far!
– Michael, petinsurancereview.com, 10/09/2024
MetLife Pet helps us plan for the unexpected
We have two golden doodles and one has had a few emergencies — MetLife Pet covered it all. I love the coverage, claims are done in a timely manner and the customer service is the BEST.
Maryann, petinsurancereview.com, 10/02/2024
Quick reimbursement and great customer service
After researching numerous pet insurance companies, MetLife Pet was the one that offered most of what I was looking for. I rescued two kitties and the claim process was simple and my reimbursement…was fast. I called customer service with a question I had about my claim… I didn’t feel rushed and had a better understanding of my claims and policy. I would definitely recommend MetLife Pet to my family and friends that are looking. Thank you and keep up the great work!
Marlene, petinsurancereview.com, 10/01/2024
MetLife Pet offers the best coverage
After reviewing all the pet insurance options on the market, I decided MetLife Pet provides the best coverage for a reasonable cost. The mobile app is great! Claims are easy to submit. My most recent claim for routine vaccines was processed in 2 days. The reimbursement was paid directly to my account, too.
Deborah, petinsurancereview.com, 09/25/2024
Find Out Why Pet Parents Have Such Kind Things to Say About Us
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Stories From Our Pet Parents
Whenever pet parents tell their stories, we’re reminded why we’re committed to giving your pets the best care possible. If you’re wondering if pet insurance is worth it for you, look no further. Three pet families shared heartfelt stories of how MetLife Pet came through for them when they needed the support.
Our story should have been a tragedy, but because of MetLife Pet Insurance our story is a “happily ever after.”
Last spring our two smallest Shih Tzus wiggled their way out of their enclosure and started barking at a doe who had just had a fawn. Of course, the doe became protective and trampled our dogs. Hazel sustained the worst of the injuries.
She had four broken ribs, a scratched cornea, an open wound on her rear and a broken pelvis. She required surgery (a plate and 5 screws) to repair her broken pelvis and stitches for the wound as well as round the clock care for 48 hours. Beau had badly bruised lungs and a broken rib. He was in critical condition when he arrived at the Emergency Room. The staff quickly rushed him away from us and put him in an oxygen bubble where he remained for the next day and a half. When we were presented with the quotes for the care and procedures they would need we were incredibly relieved to have insured them both. The price estimate we were given came to a total of about $16,000!
I hate to say this, but honestly I don’t know what we would have done if we didn’t have MetLife Pet. Because both of the dogs were young and healthy they were able to be released earlier than we were initially told. MetLife Pet paid out 100% of the claim we submitted.
Both dogs have completely healed and Hazel was even able to have a litter of puppies! We are incredibly grateful for every day we have with them and will sing the praises of MetLife Pet to anyone who will listen.
– Angie Blakely, mom of Beau and Hazel
Stella and Oliver’s Story
- Dog and cat on a family plan
- Family reimbursed $1,000 for flea meds
- Mom likes “reasonable” monthly premium
I adopted my dog, Stella, last March a mere 12 days after my other dog, Foxy, had passed. I also have two cats. With the adoption came a free month of MetLife Pet which I was grateful for since the first month with Stella presented several problems requiring vet bills, all of which were paid in full by MetLife Pet.
I was at first skeptical of the coverage they promised, that even flea meds and vaccinations were paid, and the reasonable monthly premium. I asked for a quote for all three animals and it was substantially lower than I was paying at the previous pet insurance company which didn’t cover flea meds, vaccinations, etc.
I switched over 10 months ago and have been amazed not only at how easy it is to file a claim online (takes less than a minute), but also how quickly and how much they pay me back.
When we had a flea infestation a few months back, I bought a thousand dollars worth of flea meds and every penny was covered. When my cat, Oliver, was vomiting over the course of a few days, I didn’t hesitate to take him in because I felt like they had my back and his!
I’m sure glad I did too because he most likely would not have gotten better without intervention or he certainly would have suffered unnecessarily. I was paid back within three days!
The most important thing I want to share is that MetLife Pet makes it easy to be a pet owner, to be proactive in their health, not to hesitate because you are afraid to spend the money. Believe me, I have told everyone about them and many have changed over and been very grateful. Although it might seem like it’s too good to be true, believe me, it’s true.
– Cecile Marie, mom of Stella and Oliver
Maddie’s Story
- Miniature poodle puppy
- Family reimbursed for shots and spay
- Mom “never been happier” with insurance
In September 2022, we lost our precious Lagotto Molly the Magnificent. We decided not to go looking for another dog, but I saw this gorgeous picture of this miniature poodle, and as you may have guessed, at the end of September this gorgeous, little miniature poodle named Maddie (short for Madeline Elisabeth Garwood) was brought into our family.
We had never had a puppy before, and as we started learning about the expenses that we would have to put out in the first year with the veterinarian for a brand new dog, we started looking for pet insurance. To be honest, I didn’t know that pet insurance was a thing! After some research, we decided on MetLife Pet. I have to tell you, I have never been happier with insurance in my life than I have been with MetLife Pet for our pet.
We had to get her vaccinations, we had to get her spayed, and in the first six months, this amounted to a rather significant sum of money. But with MetLife Pet, all we had to do was submit the receipt, and the check was in the mail within a week. Thank you, MetLife Pet!
– Paige Garwood, mom of Maddie
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