Hazel and Beau’s Story
- Two Shih Tzus
- Family reimbursed ≈ $16,000 for ER bill
- Mom “incredibly relieved” they had insurance
MetLife Pet Insurance Reviews From Pet Parents
Our goal is to be there for you and your pets when you need us most. So we’re always excited when pet parents share why they think MetLife Pet is the best pet insurance for their families.
In addition to being called the “best pet insurance for multiple pets” by SFGate, we’ve received hundreds of positive reviews on sites like Pet Insurance Review.
We couldn’t be happier with MetLife Pet
Our young beauty was found to be allergic to basically everything. [We] had to place her on special food (prescription food), and MetLife Pet has covered everything. We could not be happier with MetLife Pet. They have covered all tests, meds, and food per our agreed contract.
John, petinsurancereview.com, 1/16/2025
I switched my other cats to MetLife Pet
My cat has many health issues that are complex and chronic. I have to manage them with both medication and alternative medicine … MetLife Pet has been covering it all, and it is not hard to submit to them either, like with other companies. Super simple, and it is covered. For my cat, who has had serious issues her entire adult life, it has been a lifesaver to have the insurance and to be able to use all modalities of veterinary medicine. She is now 14 years old and still going strong. I switched my other cats … to MetLife Pet too because of the ease of submission. And it was slightly cheaper.
Dunja, petinsurancereview.com, 11/27/2024
The claims process is stress free
We've had two claims this year for our fur baby, and both were for surgeries with significant costs incurred. Having the insurance helped greatly in covering those costs, and we cannot recommend MetLife Pet highly enough. The claims were handled promptly and efficiently, and the process [was] stress free. Thank you MetLife Pet!
Deb, petinsurancereview.com, 11/15/2024
Everything she’s needed has been taken care of
We have had MetLife Pet for 8 months now for our dog. She just turned a year old, [and] everything that she has needed (shots, heartworm, and vet visits) has been taken care of (after deductible) by MetLife Pet. We have had no problems, and they are prompt, professional, and fast. Thanks.
Gary, petinsurancereview.com, 10/25/2024
MetLife Pet has been very helpful
Our young cat had acute bladder inflammation that needed diagnosis and treatment. MetLife Pet’s online claim submission was simple. I had no problems getting the claims covered. It was very helpful for us.
Hali, petinsurancereview.com, 3/08/2025
Reviews
I never worry about coverage
I have two dogs, one with severe allergies. MetLife Pet makes it SUPER EASY to submit claims. I never need to track, follow up, or worry about coverage. One less thing "to follow up on" is fantastic.
K, petinsurancereview.com, 3/27/2025
MetLife Pet has been very helpful
Our young cat had acute bladder inflammation that needed diagnosis and treatment. MetLife Pet’s online claim submission was simple, and I had no problems getting the claims covered. It was very helpful for us.
– Hali, petinsurancereview.com, 3/08/2025
Greatest pet insurance experience
As with all insurance, you always hope you won’t need to use it! But when my cat, Joey, needed surgery, MetLife Pet Insurance was there! They covered Joey’s medical bills, medications, and follow-up therapy under my policy. The representatives were always kind and caring.
Joanne, petinsurancereview.com, 3/06/2025
I recommend MetLife Pet 100%
We’ve had MetLife Pet [for] 2 years or so. Excellent experiences, easy online processing, claims reimbursed within a week or so, and (very important) customer service is great. We’ve had several emergency room visits, … [doctors] appointments, blood work, and meds covered. I’d recommend MetLife Pet 100%.
Maryann, petinsurancereview.com, 2/12/2025
MetLife Pet met all my needs at a great price
I'm a first-time pet insurance owner. After many dogs and lots of medical bills, the coverage MetLife Pet offered met all my needs at a great price point. With MetLife Pet, the claim process was easy to use — the customer service reps were so helpful and caring, and the payout process was seamless. I'd recommend it to all pet owners out there!
Michele, petinsurancereview.com, 1/23/2025
Find Out Why Pet Parents Have Such Kind Things to Say About Us
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Stories From Our Pet Parents
Whenever pet parents tell their stories, we’re reminded why we’re committed to giving your pets the best care possible. If you’re wondering if pet insurance is worth it for you, look no further. Three pet families shared heartfelt stories of how MetLife Pet came through for them when they needed the support.
Our story should have been a tragedy, but because of MetLife Pet Insurance our story is a “happily ever after.”
Last spring our two smallest Shih Tzus wiggled their way out of their enclosure and started barking at a doe who had just had a fawn. Of course, the doe became protective and trampled our dogs. Hazel sustained the worst of the injuries.
She had four broken ribs, a scratched cornea, an open wound on her rear and a broken pelvis. She required surgery (a plate and 5 screws) to repair her broken pelvis and stitches for the wound as well as round the clock care for 48 hours. Beau had badly bruised lungs and a broken rib. He was in critical condition when he arrived at the Emergency Room. The staff quickly rushed him away from us and put him in an oxygen bubble where he remained for the next day and a half. When we were presented with the quotes for the care and procedures they would need we were incredibly relieved to have insured them both. The price estimate we were given came to a total of about $16,000!
I hate to say this, but honestly I don’t know what we would have done if we didn’t have MetLife Pet. Because both of the dogs were young and healthy they were able to be released earlier than we were initially told. MetLife Pet paid out 100% of the claim we submitted.
Both dogs have completely healed and Hazel was even able to have a litter of puppies! We are incredibly grateful for every day we have with them and will sing the praises of MetLife Pet to anyone who will listen.
– Angie Blakely, mom of Beau and Hazel
Stella and Oliver’s Story
- Dog and cat on a family plan
- Family reimbursed $1,000 for flea meds
- Mom likes “reasonable” monthly premium
I adopted my dog, Stella, last March a mere 12 days after my other dog, Foxy, had passed. I also have two cats. With the adoption came a free month of MetLife Pet which I was grateful for since the first month with Stella presented several problems requiring vet bills, all of which were paid in full by MetLife Pet.
I was at first skeptical of the coverage they promised, that even flea meds and vaccinations were paid, and the reasonable monthly premium. I asked for a quote for all three animals and it was substantially lower than I was paying at the previous pet insurance company which didn’t cover flea meds, vaccinations, etc.
I switched over 10 months ago and have been amazed not only at how easy it is to file a claim online (takes less than a minute), but also how quickly and how much they pay me back.
When we had a flea infestation a few months back, I bought a thousand dollars worth of flea meds and every penny was covered. When my cat, Oliver, was vomiting over the course of a few days, I didn’t hesitate to take him in because I felt like they had my back and his!
I’m sure glad I did too because he most likely would not have gotten better without intervention or he certainly would have suffered unnecessarily. I was paid back within three days!
The most important thing I want to share is that MetLife Pet makes it easy to be a pet owner, to be proactive in their health, not to hesitate because you are afraid to spend the money. Believe me, I have told everyone about them and many have changed over and been very grateful. Although it might seem like it’s too good to be true, believe me, it’s true.
– Cecile Marie, mom of Stella and Oliver
Maddie’s Story
- Miniature poodle puppy
- Family reimbursed for shots and spay
- Mom “never been happier” with insurance
In September 2022, we lost our precious Lagotto Molly the Magnificent. We decided not to go looking for another dog, but I saw this gorgeous picture of this miniature poodle, and as you may have guessed, at the end of September this gorgeous, little miniature poodle named Maddie (short for Madeline Elisabeth Garwood) was brought into our family.
We had never had a puppy before, and as we started learning about the expenses that we would have to put out in the first year with the veterinarian for a brand new dog, we started looking for pet insurance. To be honest, I didn’t know that pet insurance was a thing! After some research, we decided on MetLife Pet. I have to tell you, I have never been happier with insurance in my life than I have been with MetLife Pet for our pet.
We had to get her vaccinations, we had to get her spayed, and in the first six months, this amounted to a rather significant sum of money. But with MetLife Pet, all we had to do was submit the receipt, and the check was in the mail within a week. Thank you, MetLife Pet!
– Paige Garwood, mom of Maddie
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